ACTION PLAN – COVID-19

The health, well-being and safety of our guests and employees remains our priority. We are closely monitoring the situation of the Covid-19 virus which affects us all globally and we will follow the recommendations and directives of the Canadian health authorities during this important period. The necessary measures will be taken to continue to offer you a service that will exceed your expectations.

YOU MAY BE WONDERING :

Y A-T-IL UN RISQUE À VENIR VOUS VISITER?

IS THERE ANY HELP RISK COMING TO THE DEALERSHIP?

• Areas highly frequented by our guests will be given priority during cleaning. The virus is easily eliminated during a basic cleaning.
• We use a quality sanitizing cleaner to thoroughly clean the necessary surfaces, such as desks, counters, door handles, etc.
• We encourage our employees and our guests to wash their hands frequently and use our antiseptic soap.

WHAT SHOULD I DO IF I AM UNABLE TO TAKE DELIVERY OF THE VEHICLE I JUST PURCHASED OR RENT??

• • One of our specialists will be happy to deliver your new or used vehicle to you.

I NEED SERVICE FOR MY VEHICLE

• Rest assured, in addition to wearing gloves, that we will clean your vehicle with a sanitizing cleaner before handing it to you.
• All of our technical and parts advisers as well as the service desk are cleaned several times a day.
• • Our courtesy vehicles and our shuttle are cleaned after each trip.
• We will increase the availability of our valets to facilitate the pick-up of your vehicle during your service appointment.

WHAT IF I CAN'T GO TO SHOP MY VEHICLE?

• Our digital showroom is available to serve you 24 hours a day, 7 days a week at www.CircuitFord.com and www.LachuteFord.com.
• We are available to answer your questions by phone, email or any other method of communication is best for you in the comfort of your own home.
• Our virtual inventory of new and pre-owned vehicles is available online, on Facetime, Skype, What’s App or by personalized video.
• Credit approvals and financing can be done over the phone or online.
• We have a team of dedicated specialists ready to take your calls and answer all your questions.

Whether at Circuit Ford Lincoln, Lachute Ford or Carrosserie A25, our mission is to offer you exceptional experiences that deserve your trust and ensure your complete satisfaction. This is exactly what we will continue to do during this difficult time in a safe and welcoming environment for all.